SD-WAN - Reliability, Telco independence

network connectivity enables your remote sites to perform

You can break the Telco stranglehold

Are you tied to your a telecommunications provider because they operate all of your networking service and communications links.

You might think that the only way to get a managed, private network to your remote branches is by buying everything from your telco.

SD-WAN technology is the breakthrough that allows us to create and manage a single network for you out of network links from multiple carriers. Or even a single carrier’s services that won’t work together.

Modern “software defined” WANs open a new world for you – where you get an encrypted, private network running over multiple links, delivering a Business Level service level, even with consumer-grade Internet links.

So, you can right-size your costs and get performance back. And benefit from a simple, cloud operations.

Then, you can pick your carrier and use whatever links you want at any branch or store:

  • MPLS
  • Business grade fibre Internet
  • Private Wireless
  • 4G Backup links
  • Consumer Internet/NBN

Whatever links you can get, at prices that suit you, at each site.

You have better leverage to negotiate pricing or contracts. SD-WAN tools help you to tell which links perform well at any time. And which links do not.

Sure – you can keep existing MPLS (private network) links from an existing vendor – SD-WAN technology lets you take advantage of those. But you can flexibly use other bandwidth to make sure that your network is always fast and reliable no matter what happens up-stream. So, you can change over in a phased way, not “rip-and-replace” your existing network.

You can even use SD-WAN to control which services you deliver at any site without any disruption to your running network, reducing your security risks.

When we cut outages from network link failures with SD-WAN, our customers in Retail can see their POS systems keep running, even through a multi-day failure of their MPLS links.

Recent customer experience shows us that they get double the benefits – they keep trading without bothering the IT department, and have the telco fix their issues in the background without interrupting activity.

With SD-WAN, the network self-heals around failures, and then routes traffic back over the original links when they are working properly, without admin changes.

Business Impact

Cost-effective store and branch networks can have a major impact on profit and productivity. It’s completely inconceivable that a modern enterprise exists without a network connection at every branch site, so that they can use both in-house and internet-delivered applications.

Yet, as necessary as the facilities are, it is amazing that companies have not changed their architecture to cope with today’s conditions – held up in long-term contracts, service level agreements (that aren’t) and general lack of focus.

Our research shows that distributed businesses face challenges in these areas:

  • Agility – ability to set up new locations quickly, or shut them down and move out without huge penalties
  • Capacity – more digital applications in remote locations means you need more bandwidth
  • Security – detect and report on suspicious network traffic, encrypt all traffic in transit to protect it
  • Empowerment – move from slave to the service provider help-desk to gaining self-service control
  • Cost – more flexible communications options, add reliability when forced to use the NBN

Restore Confidence

Sick of VOIP services like Skype for Business being unreliable on your network? How about unpredictable performance for Office365, or your SaaS applications?

It is possible to transform every branch or store with a business-class Internet experience at a lower cost.

Now that software and cloud are transforming networks, our customers are getting better outcomes as they take control. Their users and applications get a better, cleaner experience – their applications work better and more reliably.

  • Distributed businesses have unique challenges – your people and facilities are spread out over many locations.
  • Connectivity is critical. Without reliable connectivity, your people and productivity suffer.
  • Applications are critical. POS Systems, on-demand CCTV content, customer interaction and workforce OH&S use different access and bandwidth than before.

Current wide area networks (WANs) were designed 17 years ago (or more!), using expensive MPLS connections; locking you into manual failover, low bandwidth and (surprise) slow packet transfers and latency.

There’s no way to automatically route traffic around failed links – old designs rely on manual intervention rather than automation and have poor MTTR (Mean Time to Respond).

Legacy designs with these limitations are now being challenged by upcoming technology called SD-WAN, offering a new opportunity for cost and agility for WAN customers.

trends to watch

Trends to watch

CloudCurrent surveys show that, for accessing enterprise applications, the Internet is dominating over private access. These applications support HR, collaboration services, sales tools, and marketing – almost every function within the company. Users are from headquarters as well as branch office locations. Without a way to optimise that traffic, users get a poor experience and the projects are failing to deliver results.
SoftwareWith powerful, but commodity , hardware available, innovation is being driven by software, on-demand and by subscription. Software needs horsepower to run it – overwhelmingly that is delivered in the cloud
SecurityEncrypting the traffic on your WAN protects it from prying eyes outside your organisation. Doing that well with automation to eliminate the load on you) requires specialist knowledge and skills

Now is an ideal time to reassess your situation:

  • Network bandwidth “silos” – are you paying for too many links, but they can’t load share or seamlessly back each other up?
  • Time lag – is “wait-time” to deploy new sites killing your responsiveness?
  • Wild west – are business partners, contractors and guests moving data around your networks without your visibility or control?
  • Mixing mission critical data with productivity apps on the same network, affecting critical work.

How do you measure the improvement?

In some businesses, network problems have lingered for so long, there’s no complaint stream to measure problems in the network, as users have become used to a low or decreasing level of service. Suddenly they are accessing some business related sites on their phones, just to get the job done, with no regard for the risks.

For example, when a customer recently found that with the SD-WAN, they could suddenly access CCTV footage stored in a branch from head office. They could do it without interrupting POS transactions. That will help with their loss-prevention, boost profit and even enable future analytics!

In the construction world, having access to confidential documents in some network segments, and not in others, helps companies maintain regulatory compliance as well as quality control, by accessing up-to-date drawings and specifications.

We monitor each telecoms provider and show how they meet their own SLA.

When a link doesn’t perform well, costs a lot, the procurement team need to know how, why and when!

What’s holding you back?

Fear of business disruption? SD-WAN deployments can fit into your existing network and really aid in your digital transformation. We work with customers to experience this using a SD-WAN Pre-Production Trial.

With our SD-WAN evaluation process, we can avoid disruption. We understand how to help you evaluate a better network environment by adding network services transparently:

  • Zero-touch deployment – we preconfigure the network with policies, allowing hardware to be installed easily and error-free
  • Customise – we take advantage of all current routing and security policies and augment as necessary
  • Add Resilience – adding redundancy and lower-cost access allow you freedom to explore new applications
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